get https://api.sandbox.payments.stonex.com/api/v/investigation/topics
You can use this endpoint to get the list of all supported Topic and Reason codes that can used for creating investigations.
If you are creating a user interface to raise investigations, this endpoint can be used to retrieve the list of available topics/reason codes in order to create a dropdown on your application which can be selected by users when they are creating a query.
Request
URL: /api/v{version}/investigation/topics?ticketType=QUERY
Method: GET
Response
The response will contain the full list of all supported Topic Codes along with the Reason Code under each Topic.
Example response
[
{
"topic_Code": "TOPIC00043",
"reasons": [
{
"reason_Code": "REASON00131",
"reason_Names": {
"de": "Neue Flow-Anfrage",
"enus": "New flow enquiry"
}
},
{
"reason_Code": "REASON00317",
"reason_Names": {
"de": "Währungsanforderung",
"enus": "Currency Requirement"
}
}
],
"topic_Names": {
"de": "Währungsanfrage",
"enus": "Currency Enquiry"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00043",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00019",
"reasons": [
{
"reason_Code": "REASON00045",
"reason_Names": {
"de": "Begünstigtenvorlage erstellen",
"enus": "Create Beneficiary"
}
},
{
"reason_Code": "REASON00046",
"reason_Names": {
"de": "Zugriff auf alle Begünstigten",
"enus": "Access all beneficiary"
}
},
{
"reason_Code": "REASON00032",
"reason_Names": {
"de": "Technischer Support",
"enus": "Technical Support"
}
},
{
"reason_Code": "REASON00054",
"reason_Names": {
"de": "Begünstigten zur Zahlung",
"enus": "Beneficiary to Payment"
}
},
{
"reason_Code": "REASON00110",
"reason_Names": {
"de": "Zugriff auf archivierte Daten",
"enus": "Access Archived Data"
}
},
{
"reason_Code": "REASON00128",
"reason_Names": {
"de": "Ändern Sie einen Begünstigten",
"enus": "Modify a beneficiary"
}
}
],
"topic_Names": {
"de": "Begünstigtenvorlage",
"enus": "Beneficiary template"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00019",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00023",
"reasons": [
{
"reason_Code": "REASON00057",
"reason_Names": {
"de": "Transaktion",
"enus": "Transaction"
}
},
{
"reason_Code": "REASON00061",
"reason_Names": {
"de": "Technische Probleme",
"enus": "Technical issues"
}
},
{
"reason_Code": "REASON00114",
"reason_Names": {
"de": "Begünstigtenvorlage",
"enus": "Beneficiary template"
}
}
],
"topic_Names": {
"de": "Stapelverarbeitung",
"enus": "Batch Upload"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00023",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00025",
"reasons": [
{
"reason_Code": "REASON00062",
"reason_Names": {
"de": "Beschwerden",
"enus": "Complaints"
}
}
],
"topic_Names": {
"de": "Beschwerden",
"enus": "Complaints"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00025",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00027",
"reasons": [
{
"reason_Code": "REASON00067",
"reason_Names": {
"de": "Rückmeldung",
"enus": "Feedback"
}
}
],
"topic_Names": {
"de": "Rückmeldung",
"enus": "Feedback"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00027",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00046",
"reasons": [
{
"reason_Code": "REASON00136",
"reason_Names": {
"de": "Einrichtung des Lastschriftverfahrens",
"enus": "Direct Debit Set up"
}
},
{
"reason_Code": "REASON00137",
"reason_Names": {
"de": "Rechnungsanforderung",
"enus": "Invoice Request"
}
},
{
"reason_Code": "REASON00138",
"reason_Names": {
"de": "Pay-First-Probleme",
"enus": "Pay First issues"
}
},
{
"reason_Code": "REASON00139",
"reason_Names": {
"de": "Erstattungsaktualisierungen",
"enus": "Reimbursement Updates"
}
},
{
"reason_Code": "REASON00140",
"reason_Names": {
"de": "Meine Kontodaten",
"enus": "My account Details"
}
},
{
"reason_Code": "REASON00141",
"reason_Names": {
"de": "StoneX-Kontodetails",
"enus": "StoneX account Details"
}
}
],
"topic_Names": {
"de": "Zahlen Sie an StoneX",
"enus": "Pay to StoneX"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00046",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00021",
"reasons": [
{
"reason_Code": "REASON00049",
"reason_Names": {
"de": "Funktionalität",
"enus": "Functionality"
}
},
{
"reason_Code": "REASON00113",
"reason_Names": {
"de": "Rolle",
"enus": "Role"
}
}
],
"topic_Names": {
"de": "Schulung erforderlich",
"enus": "Training Required"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00021",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2024-04-18T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00018",
"reasons": [
{
"reason_Code": "REASON00035",
"reason_Names": {
"de": "Zahlung stornieren",
"enus": "Cancel Payment"
}
},
{
"reason_Code": "REASON00036",
"reason_Names": {
"de": "Zahlung tätigen",
"enus": "Make a Payment"
}
},
{
"reason_Code": "REASON00038",
"reason_Names": {
"de": "Betrag-/Kursdifferenz",
"enus": "Amount/rate discrepancy"
}
},
{
"reason_Code": "REASON00041",
"reason_Names": {
"de": "Temporäre Limitanhebung",
"enus": "Temporary Limit Increase"
}
},
{
"reason_Code": "REASON00042",
"reason_Names": {
"de": "Pay First Support",
"enus": "Pay First Support"
}
},
{
"reason_Code": "REASON00043",
"reason_Names": {
"de": "Audit-Anfrage",
"enus": "Audit request"
}
},
{
"reason_Code": "REASON00032",
"reason_Names": {
"de": "Technischer Support",
"enus": "Technical Support"
}
},
{
"reason_Code": "REASON00088",
"reason_Names": {
"de": "Beneficiary to Payment",
"enus": "Beneficiary to Payment"
}
},
{
"reason_Code": "REASON00107",
"reason_Names": {
"de": "Fehlende/Ausstehende MT103",
"enus": "Missing/Pending MT103"
}
},
{
"reason_Code": "REASON00108",
"reason_Names": {
"de": "Kurse/Valutadaten",
"enus": "Rates/ value dates"
}
},
{
"reason_Code": "REASON00109",
"reason_Names": {
"de": "Anforderung der Zwischenbank",
"enus": "Intermediary bank request"
}
},
{
"reason_Code": "REASON00110",
"reason_Names": {
"de": "Zugriff auf archivierte Daten",
"enus": "Access Archived Data"
}
}
],
"topic_Names": {
"de": "Zahlungsunterstützung",
"enus": "Payment Support"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00018",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00002",
"reasons": [
{
"reason_Code": "REASON00001",
"reason_Names": {
"de": "Sonstiges",
"enus": "Other"
}
}
],
"topic_Names": {
"de": "Sonstiges",
"enus": "Other"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00002",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00024",
"reasons": [
{
"reason_Code": "REASON00058",
"reason_Names": {
"de": "Schulung erforderlich",
"enus": "Training Required"
}
},
{
"reason_Code": "REASON00059",
"reason_Names": {
"de": "Benutzereinrichtungsunterstützung",
"enus": "User Setup support"
}
},
{
"reason_Code": "REASON00063",
"reason_Names": {
"de": "Technische Probleme",
"enus": "Technical Issues"
}
}
],
"topic_Names": {
"de": "Benutzereinrichtung",
"enus": "User setup"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00024",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00040",
"reasons": [
{
"reason_Code": "REASON00116",
"reason_Names": {
"de": "XML",
"enus": "XML"
}
},
{
"reason_Code": "REASON00117",
"reason_Names": {
"de": "Dateiupload",
"enus": "File upload"
}
},
{
"reason_Code": "REASON00118",
"reason_Names": {
"de": "Technisches Problem",
"enus": "Technical issue"
}
},
{
"reason_Code": "REASON00119",
"reason_Names": {
"de": "XMH",
"enus": "XMH"
}
},
{
"reason_Code": "REASON00143",
"reason_Names": {
"de": "SFTP",
"enus": "SFTP"
}
},
{
"reason_Code": "REASON00144",
"reason_Names": {
"de": "Other",
"enus": "Other"
}
}
],
"topic_Names": {
"de": "Technische Einrichtung",
"enus": "Technical Set-up"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00040",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
}
]
To view all topics listed under Investigation which are linked to fxId
URL: /api/v{version}/investigation/topics?ticketType=INVESTIGATION
Method : GET
Response
[
{
"topic_Code": "TOPIC00026",
"reasons": [
{
"reason_Code": "REASON00064",
"reason_Names": {
"de": "Zahlungsnachweis",
"enus": "Proof of payment"
}
},
{
"reason_Code": "REASON00065",
"reason_Names": {
"de": "In Warteposition bei Empfängerbank",
"enus": "On hold with beneficiary bank"
}
},
{
"reason_Code": "REASON00066",
"reason_Names": {
"de": "Ausstehende Limitüberprüfung",
"enus": "Pending limit review"
}
},
{
"reason_Code": "REASON00068",
"reason_Names": {
"de": "Zahlung wartet auf Genehmigung",
"enus": "Payment pending approval"
}
},
{
"reason_Code": "REASON00071",
"reason_Names": {
"de": "Zahlung nicht erhalten",
"enus": "Payment not received"
}
},
{
"reason_Code": "REASON00120",
"reason_Names": {
"de": "Zahlung wartet auf Ausführung",
"enus": "Payment pending execution"
}
},
{
"reason_Code": "REASON00121",
"reason_Names": {
"de": "Zahlung nicht abgebucht",
"enus": "Payment Not debited"
}
}
],
"topic_Names": {
"de": "Zahlungsstatus",
"enus": "Payment status"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00026",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00014",
"reasons": [
{
"reason_Code": "REASON00027",
"reason_Names": {
"de": "Sonstiges",
"enus": "Other"
}
}
],
"topic_Names": {
"de": "Sonstiges",
"enus": "Other"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00014",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00028",
"reasons": [
{
"reason_Code": "REASON00069",
"reason_Names": {
"de": "Falsche Kontodaten",
"enus": "Incorrect account details"
}
},
{
"reason_Code": "REASON00070",
"reason_Names": {
"de": "Falsches Valutadatum",
"enus": "Incorrect Value Date"
}
},
{
"reason_Code": "REASON00075",
"reason_Names": {
"de": "Falscher Betrag",
"enus": "Incorrect Amount"
}
}
],
"topic_Names": {
"de": "Ändern",
"enus": "Modify"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00028",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00029",
"reasons": [
{
"reason_Code": "REASON00072",
"reason_Names": {
"de": "Transaktion versehentlich durchgeführt",
"enus": "Transaction made by mistake"
}
},
{
"reason_Code": "REASON00069",
"reason_Names": {
"de": "Falsche Kontodaten",
"enus": "Incorrect account details"
}
},
{
"reason_Code": "REASON00074",
"reason_Names": {
"de": "Rückrufanfrage",
"enus": "Recall request"
}
},
{
"reason_Code": "REASON00075",
"reason_Names": {
"de": "Falscher Betrag",
"enus": "Incorrect Amount"
}
},
{
"reason_Code": "REASON00077",
"reason_Names": {
"de": "Zahlung blockiert",
"enus": "Hold Payment"
}
},
{
"reason_Code": "REASON00122",
"reason_Names": {
"de": "Transaktion dupliziert",
"enus": "Transaction duplicated"
}
},
{
"reason_Code": "REASON00070",
"reason_Names": {
"de": "Falsches Valutadatum",
"enus": "Incorrect Value Date"
}
}
],
"topic_Names": {
"de": "Abbrechen",
"enus": "Cancel"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00029",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00030",
"reasons": [
{
"reason_Code": "REASON00076",
"reason_Names": {
"de": "Rechnung nicht erhalten",
"enus": "Billing not received"
}
},
{
"reason_Code": "REASON00078",
"reason_Names": {
"de": "Falsche Bestätigung für Devisenkurse",
"enus": "Incorrect Foreign Exchange Confirmation"
}
},
{
"reason_Code": "REASON00081",
"reason_Names": {
"de": "Falsche Rechnungsstellung",
"enus": "Incorrect Billing"
}
},
{
"reason_Code": "REASON00123",
"reason_Names": {
"de": "Bestätigung für Devisenkurse nicht erhalten",
"enus": "Foreign Exchange Confirmation not received"
}
}
],
"topic_Names": {
"de": "Rechnung/FEC",
"enus": "Invoice/FEC"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00030",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
}
]