get https://api.sandbox.payments.stonex.com/api/v1/investigation/topics
You can use this endpoint to get the list of all supported Topic and Reason codes that can used for creating investigations.
If you are creating a user interface to raise investigations, this endpoint can be used to retrieve the list of available topics/reason codes in order to create a dropdown on your application which can be selected by users when they are creating a query.
Request
URL: /api/v1/investigation/topics?ticketType=QUERY
Method: GET
Response
The response will contain the full list of all supported Topic Codes along with the Reason Code under each Topic.
Example response
[
{
"topic_Code": "TOPIC00040",
"reasons": [
{
"reason_Code": "REASON00143",
"reason_Names": {
"de": "SFTP",
"enus": "SFTP"
}
},
{
"reason_Code": "REASON00116",
"reason_Names": {
"de": "XML",
"enus": "XML"
}
},
{
"reason_Code": "REASON00117",
"reason_Names": {
"de": "Datei-Upload",
"enus": "File upload"
}
},
{
"reason_Code": "REASON00119",
"reason_Names": {
"de": "API",
"enus": "API"
}
},
{
"reason_Code": "REASON00118",
"reason_Names": {
"de": "Technisches Problem",
"enus": "Technical issue"
}
}
],
"topic_Names": {
"de": "Technische Einrichtung",
"enus": "Technical Set-up"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00040",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00027",
"reasons": [
{
"reason_Code": "REASON00067",
"reason_Names": {
"de": "Rückmeldung",
"enus": "Feedback"
}
}
],
"topic_Names": {
"de": "Rückmeldung",
"enus": "Feedback"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00027",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00014",
"reasons": [
{
"reason_Code": "REASON00027",
"reason_Names": {
"de": "Sonstiges",
"enus": "Other"
}
}
],
"topic_Names": {
"de": "Sonstiges",
"enus": "Other"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-connect_topic-TOPIC00014",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00023",
"reasons": [
{
"reason_Code": "REASON00157",
"reason_Names": {
"de": "Probleme beim Hochladen",
"enus": "Upload issues"
}
},
{
"reason_Code": "REASON00114",
"reason_Names": {
"de": "Begünstigtenvorlage",
"enus": "Beneficiary template"
}
},
{
"reason_Code": "REASON00158",
"reason_Names": {
"de": "Zahlungen können nicht überprüft werden",
"enus": "Unable to review Payments"
}
}
],
"topic_Names": {
"de": "Stapelverarbeitung",
"enus": "Batch Upload"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00023",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00049",
"reasons": [
{
"reason_Code": "REASON00154",
"reason_Names": {
"de": "Rolle",
"enus": "Role (Drop down list)"
}
},
{
"reason_Code": "REASON00155",
"reason_Names": {
"de": "Funktionalität (Dropdown-Liste)",
"enus": "Functionality (Drop down list)"
}
}
],
"topic_Names": {
"de": "Schulung erforderlich",
"enus": "Training Required"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00049",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00043",
"reasons": [
{
"reason_Code": "REASON00131",
"reason_Names": {
"de": "Neue Flow-Anfrage",
"enus": "New flow enquiry"
}
},
{
"reason_Code": "REASON00317",
"reason_Names": {
"de": "Währungsanforderung",
"enus": "Currency Requirement"
}
}
],
"topic_Names": {
"de": "Währungsanfrage",
"enus": "Currency Requirement"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00043",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00025",
"reasons": [
{
"reason_Code": "REASON00062",
"reason_Names": {
"de": "Beschwerden",
"enus": "Complaints"
}
}
],
"topic_Names": {
"de": "Beschwerden",
"enus": "Complaints"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00025",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00019",
"reasons": [
{
"reason_Code": "REASON00045",
"reason_Names": {
"de": "Begünstigten anlegen",
"enus": "Create Beneficiary"
}
},
{
"reason_Code": "REASON00128",
"reason_Names": {
"de": "Begünstigten bearbeiten",
"enus": "Modify a Beneficiary"
}
},
{
"reason_Code": "REASON00054",
"reason_Names": {
"de": "Begünstigten mit Zahlung verknüpfen",
"enus": "Linking Beneficiary to Payment"
}
},
{
"reason_Code": "REASON00046",
"reason_Names": {
"de": "Zugriff auf alle Begünstigten",
"enus": "Access all beneficiary "
}
},
{
"reason_Code": "REASON00110",
"reason_Names": {
"de": "Archivierte Daten abrufen",
"enus": "Access Archived Data"
}
},
{
"reason_Code": "REASON00032",
"reason_Names": {
"de": "Technischer Support",
"enus": "Technical Support"
}
}
],
"topic_Names": {
"de": "Begünstigtenvorlage",
"enus": "Beneficiary template"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00019",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00024",
"reasons": [
{
"reason_Code": "REASON00058",
"reason_Names": {
"de": "Schulung erforderlich",
"enus": "Training Required"
}
},
{
"reason_Code": "REASON00063",
"reason_Names": {
"de": "Technische Probleme",
"enus": "Technical Issues"
}
},
{
"reason_Code": "REASON00059",
"reason_Names": {
"de": "Benutzereinrichtungsunterstützung",
"enus": "User Setup support"
}
}
],
"topic_Names": {
"de": "Benutzereinrichtung",
"enus": "User setup"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00024",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00046",
"reasons": [
{
"reason_Code": "REASON00136",
"reason_Names": {
"de": "Lastschrift einrichten",
"enus": "Direct Debit Set up "
}
},
{
"reason_Code": "REASON00137",
"reason_Names": {
"de": "Rechnungsanfrage",
"enus": "Invoice Request"
}
},
{
"reason_Code": "REASON00138",
"reason_Names": {
"de": "Pay First Probleme",
"enus": "Pay First issues"
}
},
{
"reason_Code": "REASON00139",
"reason_Names": {
"de": "Erstattungsaktualisierungen",
"enus": "Reimbursement Updates"
}
},
{
"reason_Code": "REASON00156",
"reason_Names": {
"de": "Falsche Rechnungsstellung",
"enus": "Incorrect Billing"
}
},
{
"reason_Code": "REASON00141",
"reason_Names": {
"de": "StoneX Kontodaten",
"enus": "StoneX account Details"
}
}
],
"topic_Names": {
"de": "StoneX erstatten",
"enus": "Reimburse StoneX"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00140",
"createdDate": "2025-07-23T18:50:39.649986Z",
"modifiedDate": "2025-07-23T18:50:39.649996Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00048",
"reasons": [
{
"reason_Code": "REASON00144",
"reason_Names": {
"de": "Zahlung erstellen",
"enus": "Create a Payment"
}
},
{
"reason_Code": "REASON00145",
"reason_Names": {
"de": "Begünstigten erstellen",
"enus": "Create a Beneficiary "
}
},
{
"reason_Code": "REASON00146",
"reason_Names": {
"de": "Begünstigten mit Zahlung verknüpfen",
"enus": "Linking Beneficiary to Payment"
}
},
{
"reason_Code": "REASON00147",
"reason_Names": {
"de": "Erklärung zu Kursen/Wertstellungsterminen",
"enus": "Explanation about Rates/ Value dates"
}
},
{
"reason_Code": "REASON00148",
"reason_Names": {
"de": "Zwischenbankantrag",
"enus": "Intermediary bank request"
}
},
{
"reason_Code": "REASON00149",
"reason_Names": {
"de": "Betrag-/Kursabweichung",
"enus": "Amount/rate discrepancy"
}
},
{
"reason_Code": "REASON00150",
"reason_Names": {
"de": "Archivierte Daten abrufen",
"enus": "Access Archived Data"
}
},
{
"reason_Code": "REASON00151",
"reason_Names": {
"de": "Temporäre Limiterhöhung",
"enus": "Temporary Limit Increase"
}
},
{
"reason_Code": "REASON00152",
"reason_Names": {
"de": "Audit-Anfrage",
"enus": "Audit request "
}
},
{
"reason_Code": "REASON00153",
"reason_Names": {
"de": "Technischer Support",
"enus": "Technical Support"
}
}
],
"topic_Names": {
"de": "Zahlungsunterstützung",
"enus": "Payment Support"
},
"purpose": "QUERY",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00048",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
}
]
To view all topics listed under Investigation which are linked to fxId
URL: /api/v{version}/investigation/topics?ticketType=INVESTIGATION
Method : GET
Response
[
{
"topic_Code": "TOPIC00030",
"reasons": [
{
"reason_Code": "REASON00078",
"reason_Names": {
"de": "Devisenbestätigung nicht erhalten",
"enus": "Foreign Exchange Confirmation not received"
}
},
{
"reason_Code": "REASON00123",
"reason_Names": {
"de": "Falsche Devisenbestätigung",
"enus": "Incorrect Foreign Exchange Confirmation"
}
}
],
"topic_Names": {
"de": "FEC",
"enus": "FEC"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00030",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00028",
"reasons": [
{
"reason_Code": "REASON00069",
"reason_Names": {
"de": "Falsche Kontodaten",
"enus": "Incorrect account details"
}
},
{
"reason_Code": "REASON00070",
"reason_Names": {
"de": "Falsches Wertstellungsdatum",
"enus": "Incorrect Value Date"
}
},
{
"reason_Code": "REASON00075",
"reason_Names": {
"de": "Falscher Betrag",
"enus": "Incorrect Amount"
}
}
],
"topic_Names": {
"de": "Ändern",
"enus": "Modify"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00028",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00014",
"reasons": [
{
"reason_Code": "REASON00027",
"reason_Names": {
"de": "Sonstiges",
"enus": "Other"
}
}
],
"topic_Names": {
"de": "Sonstiges",
"enus": "Other"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00014",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2023-09-24T17:11:26.991Z",
"createdBy": "SYSTEM",
"modifiedBy": "SYSTEM",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00047",
"reasons": [
{
"reason_Code": "REASON00066",
"reason_Names": {
"de": "Limitüberprüfung ausstehend",
"enus": "Pending limit review"
}
},
{
"reason_Code": "REASON00068",
"reason_Names": {
"de": "Zahlung wartet auf Genehmigung",
"enus": "Payment pending approval"
}
},
{
"reason_Code": "REASON00120",
"reason_Names": {
"de": "Zahlung wartet auf Ausführung",
"enus": "Payment pending execution"
}
}
],
"topic_Names": {
"de": "Zahlung ausstehend",
"enus": "Payment Pending"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00047",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00029",
"reasons": [
{
"reason_Code": "REASON00072",
"reason_Names": {
"de": "Transaktion versehentlich durchgeführt",
"enus": "Transaction made by mistake"
}
},
{
"reason_Code": "REASON00069",
"reason_Names": {
"de": "Falsche Kontodaten",
"enus": "Incorrect account details"
}
},
{
"reason_Code": "REASON00122",
"reason_Names": {
"de": "Transaktion dupliziert",
"enus": "Transaction duplicated"
}
},
{
"reason_Code": "REASON00074",
"reason_Names": {
"de": "Rückrufanfrage",
"enus": "Recall request"
}
},
{
"reason_Code": "REASON00075",
"reason_Names": {
"de": "Falscher Betrag",
"enus": "Incorrect Amount"
}
},
{
"reason_Code": "REASON00077",
"reason_Names": {
"de": "Zahlung zurückhalten",
"enus": "Hold Payment"
}
},
{
"reason_Code": "REASON00070",
"reason_Names": {
"de": "Falsches Wertstellungsdatum",
"enus": "Incorrect Value Date"
}
}
],
"topic_Names": {
"de": "Abbrechen",
"enus": "Cancel"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00029",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
},
{
"topic_Code": "TOPIC00026",
"reasons": [
{
"reason_Code": "REASON00064",
"reason_Names": {
"de": "Zahlungsnachweis",
"enus": "Proof of payment"
}
},
{
"reason_Code": "REASON00065",
"reason_Names": {
"de": "Bei der Empfängerbank in Bearbeitung",
"enus": "On hold with beneficiary bank"
}
},
{
"reason_Code": "REASON00071",
"reason_Names": {
"de": "Zahlung nicht erhalten",
"enus": "Payment not received"
}
},
{
"reason_Code": "REASON00121",
"reason_Names": {
"de": "Zahlung nicht abgebucht",
"enus": "Payment not debited"
}
}
],
"topic_Names": {
"de": "Zahlungsstatus",
"enus": "Payment status"
},
"purpose": "INVESTIGATION",
"source": "CONNECT",
"id": "STONEX-cs_connect_topic-TOPIC00026",
"createdDate": "2023-09-24T17:11:26.991Z",
"modifiedDate": "2025-07-23T18:50:39.64962Z",
"createdBy": "SYSTEM",
"modifiedBy": "Mongo Migration",
"optimisticVersion": 1
}
]